Delivery Information:
Here at StockUK we have decided to send all of our U.K parcels with DPD. After using many couriers DPD gives you the customers the best experience with real time updates and tracking on your parcel, along with fast delivery options.
| DPD Standard Delivery (1 - 3 working days) | £3.99 |
| DPD Express Delivery (Next Working day) | £5.99 |
| European Postage (Courier may vary) | £12.00 |
| International Postage (Courier may vary) | £12.00 |
If your question was not answered by the table above please email us at info@stockuk.co.uk
Returns Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Items must be dispatched within a week of requesting a refund, items sent after this date will not be eligible for a refund or exchange. Items returned must have the order/ invoice number inside the return parcel. Returns without invoice will not be accepted.
To start a return, you can contact us at info@stockuk.co.uk. If your return is accepted, you will have to pay for the return label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@stockuk.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or bank card company to process and post the refund too.